Ammon: So I've got the appointment confirmed for the 12th.
Customer: What will the technician's name be?
Ammon: We don't actually know what his name will.................
(Scott, who has worked at Vivint much longer and has been watching poor Ammon, points to the scheduled technician's name on the screen)
Ammon: (at customer) ...........it'll probably be Billy.
(Scott dies of laughter wondering if the customer thinks that Ammon just made up the first name that came to his mind)
Bahaha. This blog is sweet. Keep em' coming
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